Last updated: August 2026
By accessing and using the Never Miss A Booking website and services, you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.
Never Miss A Booking provides AI-powered follow-up systems for service-based businesses. Our services include, but are not limited to: • Revenue leak diagnostic reports based on publicly available business data • AI receptionist and voice agent solutions • Missed call text-back automation • Review automation and reputation management • Customer reactivation campaigns • Website chat widgets and conversion tools • Onboarding, configuration, and ongoing management of these systems We reserve the right to modify, suspend, or discontinue any aspect of our services at any time.
You must be at least 18 years old and legally able to enter into contracts to use our services. By using our services, you represent and warrant that you meet these requirements and that you are authorized to make purchasing decisions on behalf of any business you represent.
To access certain features of our services, you may be required to provide information during the onboarding process, including business name, legal entity details, EIN/tax ID (for A2P 10DLC text messaging compliance), and product configuration details. You are responsible for maintaining the accuracy of this information and for all activity that occurs under your account.
Our services are offered on a subscription basis with monthly recurring fees and one-time setup fees as displayed at the time of purchase. Payments are processed securely through Stripe. • Monthly subscription fees are billed in advance and are non-refundable except as expressly stated in our refund policy. • Setup fees are due at the time of purchase and cover initial configuration and onboarding. • All fees are quoted in US Dollars. • We may change our fees upon reasonable notice. Existing subscribers will be notified at least 30 days before any fee increase takes effect.
We offer a 30-day money-back guarantee on monthly subscription fees from your initial setup date. If you are not satisfied with our services within the first 30 days, contact us for a full refund of your subscription fees. Setup fees are non-refundable as they cover labor already performed during configuration and onboarding. After the initial 30-day period, subscriptions are month-to-month and may be cancelled at any time. Cancellations take effect at the end of the current billing cycle. No partial-month refunds are issued.
You agree not to: • Use our services for any unlawful purpose or in violation of any local, state, national, or international law • Send unsolicited commercial messages or spam through our SMS, email, or reactivation tools • Use our text messaging services without proper A2P 10DLC registration and compliance • Attempt to access, tamper with, or disrupt our systems or another user's data • Reverse engineer, decompile, or disassemble any part of our platform • Use our services to transmit viruses, malware, or harmful code • Resell or sublicense our services without written permission Violation of these terms may result in immediate termination of your account without refund.
Our text messaging services (including Missed Call Text Back and Reactivation Campaigns) are subject to A2P 10DLC regulations and carrier guidelines. By using these services, you agree to: • Obtain proper consent from recipients before sending messages • Provide opt-out mechanisms in all outbound messages • Register your business and use case through our onboarding process • Comply with all applicable telecommunications regulations, including the Telephone Consumer Protection Act (TCPA) We reserve the right to suspend text messaging services for accounts that violate carrier guidelines or messaging regulations.
All content, features, and functionality of our website and services — including text, graphics, logos, software, and the underlying AI models and formulas — are the exclusive property of Never Miss A Booking and its licensors and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any part of our services without our prior written consent.
When you submit your business website URL for analysis, we generate a diagnostic report based on publicly available data. This report is provided for informational purposes only and does not constitute legal, financial, or business advice. We do not guarantee the accuracy or completeness of competitor data, revenue projections, or market analysis. You acknowledge that any business decisions made based on our reports are made at your own risk.
Our services integrate with third-party platforms including but not limited to Google Business Profile, calendar systems (Google Calendar, Calendly, Acuity), SMS gateways, and payment processors. We are not responsible for the functionality, availability, or practices of these third-party services. Your use of third-party services is subject to their respective terms and privacy policies.
We strive to maintain high availability but do not guarantee that our services will be uninterrupted or error-free. Scheduled maintenance, updates, and unforeseen technical issues may cause temporary service disruptions. We are not liable for any downtime or data loss resulting from factors beyond our reasonable control.
To the maximum extent permitted by law, Never Miss A Booking and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of profits, data, business opportunities, or goodwill — arising from your use of or inability to use our services. Our total liability for any claim arising from these terms or your use of our services shall not exceed the amount you have paid us in the three (3) months preceding the claim.
You agree to indemnify and hold harmless Never Miss A Booking, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from your use of our services, your violation of these Terms, or your infringement of any third-party rights.
You may cancel your subscription at any time. We reserve the right to suspend or terminate your account if you violate these Terms, fail to pay fees, or engage in activity that we determine is harmful to our platform or other users. Upon termination, your access to our services will cease immediately.
We may revise these Terms and Conditions from time to time. The most current version will always be posted on this page with an updated "Last updated" date. We will notify you of material changes via email or through our services. Your continued use of our services after changes take effect constitutes acceptance of the revised terms.
These Terms shall be governed by and construed in accordance with the laws of the United States and the state in which Never Miss A Booking is registered, without regard to conflict of law principles. Any disputes arising from these Terms shall be resolved in the applicable courts of that jurisdiction.
If you have any questions about these Terms and Conditions, please contact us at: Never Miss A Booking Email: support@nevermissabooking.com